Engravable Sterling Silver JewelryEngravable Sterling Silver Jewelry

A Touch Of Silver

Sterling Silver Jewelry including Engravable Jewelry, Chains,
Charms, Bracelets, Pendants and Slides


 
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Ordering

How To Order

Ordering is easy through our "Secure" shopping cart.

To order, all you have to do is choose the item of your choice and click on "Add To Cart". If at any time you would like to view your Shopping Cart just go to the top of each page and click on "View Cart". Continue to shop and add items to your cart. When you are through shopping click on "Go to Checkout Now". There you will find a list of everything you have chosen including Item Number, Description, and Price. It will also have a total of all your choices including shipping. At this point you have not bought anything. You have several options to choose from, such as "Continue Shopping" or "Check Out". Make your choices, fill out all information and submit your order. You are actually purchasing through PayPal and no you do not have to have a PayPal account if you use a credit card. However you do have the PayPal security and all the other benifits of PayPal.

Shipping and Shipping Charges

All orders will be shipped by either Priority or 1st Class Mail within 48 business hours from the date of order. If any delays greater than 3 days are expected you will be notified by e-mail or phone.

All orders will be shipped to the billing address of the cardholder or your confirmed PayPal address.

All orders will be charged $7.00 for shipping. This is not $7.00 per item; it is $7.00 per order no matter how many items you purchase.

We can only ship within the United States.

If you have to have all or none of what you order, you will have to specify that in "Special Instructions" at check out. If this is not specified in "Special Instructions" the partial order will be shipped and you will be refunded the difference through PayPal.

Guarantees

All items are guaranteed against defects in workmanship. If you receive an item that has a defect due to workmanship or the item is not what was ordered simply contact us for a return authorization number and return it to us postmarked within 15 days from the date of shipment and we will repair or replace it free of charge. Sorry we can not be responsible for neglect or abuse and we cannot be responsible for return shipping cost.

Returns

If for any reason you are not satisfied with your purchase, it can be returned for a refund or exchange.  Sorry no refunds or exchanges on items that have been engraved.
You must contact us prior to returning any item (or items) for refund or exchange and obtain a return authorization number.

We cannot be responsible for return shipping charges under any circumstances.

Your return must be postmarked within 15 (no exceptions) days from the date it was shipped for returns and exchanges, and it must be in the same condition as it was when it was shipped to you.

All packages received that does not have a return authorization number written with the address or postmarked after 15 days from the shipping date will be refused.

For refunds you will receive a complete refund less any shipping.

All orders returned by USPS as not deliverable or refused will be treated as a return. A credit for the total amount less shipping will be issued. If you would like the merchandize reshipped you will have to place a new order.

If you would rather exchange the item, you will need to return the item that you have for a credit and place another order for the item that you would like to exchange for. That way we both will have a record.

Send all returns and exchanges to A Touch of Silver (return authorization number), 1001 McMillan Ave, Bay Minette, Alabama 36507. We suggest that you ship using some form of postage that will allow you to track the package (we cannot be responsible for packages lost during shipment)

Be sure to print the return authorization number where it is visible near the address.

A Touch of Silver, 1001 McMillan Ave., Bay Minette, Alabama 36507